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Support, sales, billing and press — all the same address. We aim to reply within one business day. Write in English or Italian.
Please include your .myshopify.com domain, and if something looks wrong on your storefront, the theme you are using and a link to a product page where you can see it. That is usually enough to reproduce a problem without any back-and-forth.
Data access, deletion and Data Processing Agreement requests go to the same address. What we store, for how long, and who processes it is set out in the Privacy Policy.
Alessandro Magnabosco Litzenhardtstrasse 114 76135 Karlsruhe Deutschland
Telephone: +49 177 3239407
Full business details are in the Impressum.